PeritusHub Technology Consultants
Got IT Issues? Our Help Desk Services Have Got You Covered!
What
We Offer
01 Technical Support
Whether it’s a pesky software glitch, hardware hiccup, or a frustrating network connectivity problem, we’ve got you covered.
02 Remote Support
With our remote support services, our team can swoop in and fix your IT woes from afar. We’ll access and troubleshoot your network and systems right from our office, ensuring minimal downtime and maximum convenience for you.
03 On-Site Support
For those trickier issues that require hands-on attention, we offer on-site support. Our technicians will schedule a visit at your convenience to delve into the heart of the problem and get you back up and running in no time.
04 Help Desk Ticketing System
Our help desk ticketing system ensures that every support request is logged, tracked, and managed efficiently. You’ll receive regular updates on the progress of your issue, so you’re never left in the dark.
05 User Training
Our customized user training sessions are designed to help users master their software and IT systems, boosting productivity and efficiency across your company.
No More Lost
Requests & Endless Waiting!
Premium Support Resources
Tap into a wealth of expertise and tools from an enterprise-grade support team, maximizing your support capabilities.
Max ROI
Pay only for the level of service you need, avoiding extra expenses for in-house agents during peak times.
Faster Response Times
With access to additional staff on demand, we ensure swift response to urgent needs, preventing delays and frustration.
Sustainable Scaling
You’ll be able to pull off flexible scaling of operations to meet fluctuating demands without the hassle of hiring or downsizing.
Future-Proofed Service
Stay ahead with updates and training handled by us, ensuring readiness for new products and platforms.
24/7 Support
You get round-the-clock support, minimizing downtime and ensuring prompt resolution of critical issues.
Why Choose PeritusHub as Your
IT Help Desk Service Partner
Without PeritusHub
Face higher costs due to in-house team expenses.
Limited expertise and resources within internal team.
Internal resources tied up in support tasks.
Limited support availability outside regular business hours.
Service levels may vary, impacting user satisfaction.
May struggle with meeting regulatory requirements.
With PeritusHub
Achieve cost efficiency with outsourced service model.
Access to experienced IT professionals and advanced tools.
Free up resources to focus on core business initiatives.
Enjoy round-the-clock support for uninterrupted operations.
Consistent adherence to SLAs for enhanced service delivery.
Ensure compliance with industry regulations and standards.
Let’s Talk About Your Challenges
We are an IT services company based in Austin, TX, USA. We’re dedicated to providing you with top-notch IT solutions that will help your business grow and succeed in today’s fast-paced digital world. Our services include software development, staff augmentation, recruiting operations, offshoring, and more.
Contact us
111 CONGRESS, SUITE 500,
AUSTIN, TEXAS 78701
Accreditions
